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NEW October 2011
Essential reading to improve outcomes:
DEVELOPING AN OUTCOMES BASED APPROACH IN THE HUMAN SERVICES (with specific reference to specialist children’s services)
By Patrick Tomlinson
This in depth 8,000 word paper outlines why outcomes are the essential factor in delivering human services.
• What Outcomes are
• Outcomes Based Accountability
• The Need for Evidence
• Examples of Evidence Based Practice
• Measuring Outcomes – Designing an Assessment Model using the Spider Diagram
• Wider Difficulties in an Outcomes Approach – Keeping the Focus
• Resistance to Change and Persecutory Anxieties
• Involving the Service User
• Potential Benefits and Value of Developing and Outcomes Approach
• Building Outcomes Evaluation Capacity – The Need for Training
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The following documents are available for free download.
Click on the images to download the PDF files.
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Article - Development of an Outcomes Based Practice Model : Feasibility Study Rationale |
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Article - The assessment of resilience and leadership potential for senior managers and professionals in challenging and stressful occupations |
Article - The Development of Specialist programs : Feasibility Study Rationale |
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Presentation - Outcomes |






